Privacy Policy

1. Introduction

Takara ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance management platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company name)
• Billing information (payment details, billing address)
• Compliance data you upload or create within the platform
• Communications with our support team

2.2 Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in our operations
• MSP Partners: With your MSP if you access Takara through a partner
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce agreements. Compliance data is retained according to applicable regulatory requirements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at legal@takara.cloud.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: